3 year / 36,000 mile nationwide warranty

Call us: (602) 993-5400

About Bell Road Automotive

The people who actually turn the wrenches on 19th Avenue

A north Phoenix shop that opened its doors in 1968, an owner who still runs his own diagnostics after four decades, and four dogs who supervise every job. Here is who you are handing your keys to.

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NAPA Gold Certified

ASE Certified Technicians

3 Year / 36,000 Mile Warranty

1968

Shop Founded

2008

Andy & Reinette

6

Service Bays

5

Lifts

Our Story

Two owners, one standard, since 2008

Bell Road Automotive has been a family owned business since 1968. Andy and Reinette took the keys in 2008 and never found a reason to change what already worked, which was treating every car like it belonged to a neighbor. Most of the time, it does.

Andy puts it plainly: "I have been lucky to do what I love for over 40 years which is diagnosing and repairing vehicles." Four decades of that kind of repetition builds something you cannot order from a tool catalog. It is the ability to hear a symptom described over the phone and already know the three places worth looking first.

Reinette runs the front of the shop, which means the person who calls you back is the same person who wrote your estimate. Nothing gets routed to a call center, and nothing gets approved before you have heard why it matters in language that makes sense.

Why families keep coming back

Our customers come from Moon Valley, Deer Valley, North Mountain, Sunnyslope and the neighborhoods that funnel into the Bell Road and I-17 interchange every morning. Plenty of them started with one car and now bring in three, including whichever one their teenager just inherited. That kind of continuity only happens when the story stays the same on every visit.

Andy and Reinette

Owners, Bell Road Automotive

Andy and Reinette, owners of Bell Road Automotive in Phoenix

40+

Years Diagnosing Cars

Credentials That Matter

What gold certified actually buys you

Certifications are easy to put on a window. These are the ones that change what happens to your car once the hood is up, and what happens afterward if something is not right.

NAPA Gold Certified

Gold is the top tier of the NAPA AutoCare program and it is not handed out. It requires ASE certified staff, a clean facility inspection, and customer satisfaction scores that hold up year after year.

ASE Certified Technicians

Every technician here is ASE certified, tested by an independent body on the systems they actually work on, and required to re-test to keep it. Nobody is learning on your vehicle.

3 Year, 36,000 Mile Warranty

Repairs are covered nationwide for three years or 36,000 miles. If a part we installed fails while you are visiting family two states away, the NAPA network takes care of it rather than sending you back to Phoenix.

Arizona Emissions Ready

We are set up for the Arizona emissions process, including vehicles that have already failed and need repair documentation. If a check engine light is the reason you did not pass, that is the same light we diagnose every day.

Inside The Shop

Six bays, five lifts, and room to do it right

We are a no nonsense, get it right the first time type of repair shop. Six service bays and five lifts mean a vehicle can stay in the air long enough to be understood properly instead of being rushed back to the parking lot to make room for the next appointment.

Diagnosis before parts

A drivability diagnosis checks the vehicle on all problematic points before anyone quotes a repair. Guessing is expensive, and the customer is always the one who ends up paying for a guess.

Every make and model

Domestic, Asian and European, from the work truck that runs the Black Canyon Freeway before sunrise to the weekend car that barely sees three thousand miles a year.

Preventative over reactive

Any good mechanic understands how the car can be a lot like the human body. Small maintenance now costs a fraction of the failure it prevents, and Phoenix summers work against every fluid, hose and seal in the engine bay.

Current tools and training

Scan tools, service data and technician training get updated because vehicles do. A late model car carrying a dozen control modules does not respond to troubleshooting built for carburetors.

Beyond The Bay Doors

The dogs, the Avon table, and other things a dealership will not offer you

There are four dogs at this shop and they turn up in our instructional videos whether or not they were invited. There is also an Avon table in the lobby, which surprises people right up until they realize the person selling it is the same one who has been scheduling their oil changes for the last ten years.

None of that fixes a transmission. It does tell you what kind of place this is. We support the neighborhood we work in, we know customers by name and by vehicle, and we would rather be the shop people recommend over a fence in Moon Valley than the one with the biggest sign on Bell Road.

Neighborhood Favorite

Recognized on Nextdoor by the north Phoenix neighbors who actually live around the shop.

Family Owned

Same owners since 2008, same address since 1968, same answer when you ask what something will cost.

Four Shop Dogs

Unpaid, entirely unqualified, and present for every video we have ever filmed.

Common Questions

Things people ask before the first visit

How long has Bell Road Automotive been in business?

The shop has operated on North 19th Avenue since 1968. Andy and Reinette have owned it since 2008, so you get a business with more than fifty years of history and owners who have personally run it for well over a decade.

Will servicing here void my new car warranty?

No. The Magnuson Moss Warranty Act protects your factory warranty when maintenance is performed by an independent shop, as long as the work follows the manufacturer schedule and is documented. We document everything and hand you the record.

Do you work on European cars or only domestic vehicles?

Both. European vehicles are a large share of what rolls through the bays, including BMW, Mercedes, Audi, Volkswagen, Volvo, Saab and Mini, alongside domestic and Asian makes.

Where exactly is the shop located?

17203 N 19th Ave, Phoenix, AZ 85023, on 19th Avenue just north of Bell Road and a short run east of the I-17. Coming from Deer Valley or Moon Valley it is a straight shot down 19th, and there is plenty of room to leave a vehicle.

What are your hours?

Monday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 3:00 PM. We are closed on Sunday.

Meet Us In Person

Come see the shop before you need it

Stop in, meet Andy and Reinette, and get a straight answer about what your vehicle actually needs. No pressure and no sales script waiting at the counter.

Book Your Serviceor call (602) 993-5400